Welcome to SwiftFetch, the marketplace for African groceries. By accessing or using the SwiftFetch platform, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully.
SwiftFetch ("we," "us," "our") is an online marketplace that connects customers ("you," "your") with local Nigerian grocery stores ("Retailers"). By using our platform, you agree to comply with and be bound by these Terms.
You must be at least 18 years old to use SwiftFetch. By using our platform, you represent and warrant that you have the legal capacity to enter into a binding agreement.
To use SwiftFetch, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
4.1 Placing Orders: When you place an order through SwiftFetch, you agree to purchase the selected items from the listed Retailers. All orders are subject to availability and confirmation by the Retailers.
4.2 Pricing: Prices for products are set by the Retailers and may include taxes and fees. Prices and availability are subject to change without notice.
4.3 Payments: Payments are processed through our third-party payment processor. By placing an order, you authorize us to charge your payment method for the total amount of your order, including any applicable taxes and fees.
5.1 Delivery Services: SwiftFetch provides delivery services through third-party delivery partners. Delivery times are estimates and may vary based on factors such as product availability, location, and weather conditions.
5.2 Delivery Fees: Delivery fees are calculated based on your location and the size of your order. These fees will be displayed at checkout.
5.3 Delivery Issues: If there are any issues with your delivery, such as missing items or incorrect orders, please contact our customer service team within 24 hours of receiving your order.
6.1 Returns: Due to the perishable nature of many grocery items, returns are not accepted unless the products are damaged or incorrect. Please contact us within 24 hours of delivery for assistance with damaged or incorrect items.
6.2 Refunds: Refunds for damaged or incorrect items will be processed within a reasonable time frame after we verify the issue.
Retailers are responsible for ensuring that the products listed on SwiftFetch are accurate, up-to-date, and comply with all applicable laws and regulations. SwiftFetch is not responsible for any inaccuracies or misrepresentations made by Retailers.
You agree to use SwiftFetch only for lawful purposes and in accordance with these Terms. You agree not to:
All content on SwiftFetch, including text, graphics, logos, images, and software, is the property of SwiftFetch or its licensors and is protected by copyright and other intellectual property laws. You may not use any content without our prior written consent.
To the fullest extent permitted by law, SwiftFetch, its affiliates, and their respective officers, directors, employees, agents, and representatives will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform.
You agree to indemnify, defend, and hold harmless SwiftFetch and its affiliates from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the platform.
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the platform. Your continued use of SwiftFetch after the posting of revised Terms means that you accept and agree to the changes.
These Terms and your use of SwiftFetch are governed by and construed in accordance with the laws of the state in which SwiftFetch operates, without regard to its conflict of law principles.
If you have any questions about these Terms, please contact us at:
SwiftFetch Customer Service Email: support@swiftfetch.com Phone: [Phone Number]
By using SwiftFetch, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
